Our Fit or Return Guarantee
Try it. Style it. Rock it. If you aren't in LOVE, exchange or return it within 30 days.
Orders are processed pending item availability and payment approval. During high volume periods, product availability may be subject to change while your order is being processed. Most orders placed Monday through Friday will be processed and shipped within 1-2 business days. Orders placed on Friday or over the weekend will start processing on Monday and ship within 1-2 business days. Certain products may have longer processing times. These will be noted on the product and cart pages.
Once your order has been shipped, you will receive an e-mail notification containing the shipment tracking information. Your order may arrive in several shipments. You will receive a separate e-mail notification for each shipment.
To the extent that we are required by law to charge and collect taxes on products that we sell, such taxes are charged based on the tax laws applicable to the location to which the order is being shipped or delivered. At checkout, all appropriate taxes will be added to the order total. The tax amount displayed during checkout is an estimate of the tax applicable to your order. This amount may vary slightly from the actual amount of tax payable in connection with your order due to different tax rates which apply as a result of the origin and destination of the item(s) being purchased, as well as other factors.
We accept Visa, MasterCard, American Express, and Discover cards. Payment is takenonce your order has been shipped. (excluding pre-orders)
When selecting this option at checkout, you will be directed to the PayPal site to 'Log In' and review before clicking 'Pay Now'. Once this transaction is complete, you will then return to skims.com.
Orders cannot be changed or updated once they are placed as they immediately start processing. If you'd like to add another item to your order, please place a new order for the item.
We are usually unable to change or cancel an order after you've placed it. It is possible that your order may be cancelled during high volume periods due to inventory selling out. If your order is cancelled, all charges will be automatically refunded. We recommend trying to place your order again or signing up for our waitlist for the sold out item. To ensure your security, we take additional steps in verifying the details on your order. If you receive a cancellation notification, please contact Customer Service for more information.
Go ahead, dance in front of the mirror. Play dress-up in your closet. Take your new pieces for a test-drive. If you aren’t totally in love with how your shapewear feels or fits, simply exchange it for free or return within 30 days (from your date of purchase).
You are not happy with the product and you need a different style, size, or color? We’ve got you! The exchange is absolutely FREE for you. We take care of everything, you just need to pack, print and send back to us the item you want to exchange.
Just want your money back? No worries, returns are simple too. Just pay a minimal amount of $3.95 for a returning shipping label (we will deduct the amount from your initial payment) to send your item back. Please note that initial shipping rates you already paid are non-refundable. Once the items are received we’ll refund you for your purchase right away.
Products must be returned unworn, unwashed, in their original condition and with all tags attached. Returns cannot be combined with multiple orders. We ask that you wear underwear when first trying-on your purchase. We reserve the right to refuse returns that show signs of wear or do not meet the above criteria. Products marked Final Sale cannot be returned.
Finding the perfect shapewear can be tough. Luckily, with our 100% Fit Guarantee, you get easy returns or exchanges for another size, product, or brand.
Let’s get started:
- Contact us using the tab "Contact Us" above or write us directly at firstname.lastname@example.org
- Enter your Order Number and Zip Code. If you are returning multiple items, submit one request for all items into the message box.
- Once your request is submitted, we'll send further instructions via email. Please don't forget to check your inbox, spam, or junk folder.
- Once we receive your exchange or return items, your new package will be shipped in 2-3 business days through your original shipping method or we will issue a full refund.
Once your return is received and inspected, we will notify you if your return is accepted or declined. This process can take up to 5 business days from the date your return tracking information shows Delivered. If your return is accepted, your refund will be processed and applied to the original method of payment. Note that refunds can take up to 7-10 business days to appear on your bank account due to varying processing times of financial organizations.
Outbound shipping fees from the original order are not refundable. For return only items $3.95 cost the returning lable. Usually we deduct the amount from your initial payment.
Steps are being taken to ensure we keep things running normally for you to keep our delivery times promise and guarantees. You may experience delays due to widespread shipping restrictions and screening both for US and International orders. Not to worry, we’ll make sure you will receive tracking notifications.
Our teams are all working hard to ensure we keep giving you the service you love. Whether you have questions about a pending order or shipment, style advice, or are simply looking for someone to talk to, we're always here for you.
Our employees are currently working remotely and all non-essential travel has been cancelled, as well as IRL events and appearances since two weeks ago. We are taking all necessary precautions and closely following government guidelines for our own US warehouses and facilities.
We offer free shipping on all orders over $79 in the U.S. along with standard option for all orders. Currently have the following shipping option available for select eligible regions:
USPS Standard Delivery - $3.95 | FREE on orders over $79
USPS Standard Delivery - 3-8 business days
Please note, shipping times do not include the standard 1-2 business day processing time it takes for the order to ship out.
You can track your order with the tracking information provided in your shipment notification e-mail or by logging in to your account on shapewearsize.com
Shipping addresses cannot be changed. We will only ship to the shipping address entered when the order was originally placed.
If you believe that your package was lost or stolen, please contact us immediately.
Once an order is placed, please allow two to four business days for the order to be packed and shipped from our warehouse. Upon shipment, you will receive an email with your tracking information so you may track the package online. Please allow up to 7 business days for the package to arrive to you from the day your order is shipped.
Please contact us if you have not received your Delivered order or it has been lost in transit by the carrier and we would be happy to assist.
Once your return package is on the way back to our warehouse the return process has started. When the return is received and inspected, we will notify you if your return is accepted or declined. This process can take up to 5 business days from the date your return tracking information shows Delivered. Please allow up to 7 business days for the refund to be processed back to your original form of payment.
We apologize that you received a damaged item. Please send a photo of the damaged product to email@example.com with your information and we would be happy to help you with a resolution. Please note, any damaged item outside of a 60 day return window cannot be returned or refunded.
We accept Visa, MasterCard, American Express, and Discover cards. Your card will be charged once your order has been shipped. You can also choose to pay with PayPal.
From the Size's homepage, click on the MENU button and CREATE ACCOUNT
Register for an account and enjoy the following benefits:
• Track your orders and review past purchases
• Save your addresses for quicker check out
• Manage your account details, address book and email preferences
Waist - Without any clothes on (or with your top raised), wrap a measuring tape around your midsection. There are two ways to find your waist:
1. The fleshy part between your ribs and hips, that will be at navel-level or just above.
2. Lean to the side with your hands on your hips. Your waist is that spot on your side that folds inwards.
Hips - With your feet together, measure the widest part of your hips by wrapping a measuring tape around you. Be sure to include your butt cheeks! If the tape isn’t covering the fleshier part of them, then you’re either too high or too low.
Bust - To measure your bust, simply wrap a measuring tape around your breasts and back. Make sure the tape is wrapped straight around your body and covering your nipple area.
This measurement should be ideally done with no bra on.
All of our styles are stocked in a full and inclusive size range. Please check the provided size chart for each product.
Not all bodies were created equal and trying to standardize them is useless - size charts are just a guide to help you determine what YOUR best option is. If you’re still on the fence, go for what your hip size says. We’ve found that customers who based their purchases on hip size felt a lot more comfortable in their shapewear once it arrived.
We can help answer any questions about our products, shipping, returns, size guides, drop dates, or anything else on your mind! Please contact us using the form below and allow 1-2 business days for your response.
We want to shape a better world
At SIZE, we’re in the business of confidence. We want to see confident, empowered women live life to the fullest and celebrate their curves. We are here to help so shop with confidence.